Terms of service

Terms of Service — Eddy Ratty Official Store

Effective Date: October 2025
Last Updated: October 2025

Welcome to Eddy Ratty Official Store, operated by EDDY RATTY.
The terms “we”, “us”, and “our” refer to EDDY RATTY. These Terms of Service govern your access to and use of our website, store, and all related services (collectively, the “Services”).
Our store is powered by Shopify, which enables us to provide secure eCommerce functionality and global access.

By using our Services, you agree to comply with these Terms of Service and our Privacy Policy
.
If you do not agree, please do not access or use the Services.

1. Access and Account

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or have parental consent to use our Services.
You must provide accurate, current, and complete information when creating an account or making a purchase.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

2. Our Products

We make every effort to display our products accurately.
However, actual colors and details may vary depending on your screen and device settings.
We reserve the right to modify, discontinue, or limit the sale of any product at any time.

3. Orders

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
If your order is declined or modified, we will contact you using the details provided.
Your purchases are subject to our Refund Policy
.

4. Prices and Billing

Prices and promotions are subject to change without notice.
The price charged will be the price in effect at the time of purchase and listed on your confirmation email.
All prices are shown exclusive of shipping and taxes unless otherwise stated.
You agree to provide accurate billing information and authorize all charges made under your account.

5. Shipping and Delivery

All orders are processed and shipped in accordance with our Shipping Policy
.
We are not liable for carrier delays, customs processing, or events beyond our control.
Once an order is handed to the shipping carrier, the title and risk pass to you.

6. Intellectual Property

All website content — including text, images, audio, video, logos, and designs — is the property of EDDY RATTY or our licensors and is protected under international copyright and trademark laws.
You may not reproduce, distribute, modify, or exploit any material without prior written consent from Eddy Ratty Official Store.

7. Optional Tools

You may access optional third-party tools through the Services. These are provided “as is” and without warranties.
Use of any third-party tools is entirely at your own discretion and risk.

8. Third-Party Links

Our Services may include links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites or services.
Use them at your own risk.

9. Relationship with Shopify

Our store is powered by Shopify, which provides our eCommerce platform.
However, all sales are made directly with Eddy Ratty Official Store.
Shopify is not responsible for your purchases, product quality, or any disputes arising from transactions.

10. Privacy Policy

All personal information is collected and processed in accordance with our Privacy Policy
.
Shopify may also collect information as part of its platform services.

11. Feedback and Submissions

If you provide us with feedback, ideas, or reviews (“Feedback”), you grant Eddy Ratty a royalty-free, perpetual license to use, modify, and display that content for business purposes.
We reserve the right to remove any feedback deemed inappropriate or in violation of our policies.

12. Errors and Omissions

Occasionally, our site may contain typographical or informational errors.
We reserve the right to correct, update, or cancel orders based on inaccuracies at any time without prior notice.

13. Prohibited Uses

You agree not to misuse the Services, including:

Engaging in illegal activity

Infringing upon intellectual property

Uploading malicious code

Harassing or abusing others

Sending spam or deceptive messages

Violation may result in suspension or termination of access.

14. Termination

We may suspend or terminate your account at any time for violations of these Terms.
All obligations relating to payment, confidentiality, and intellectual property will survive termination.

15. Disclaimer of Warranties

The Services and all products are provided “as is” and “as available,” without warranties of any kind.
We do not guarantee uninterrupted or error-free operation of the Services.

16. Limitation of Liability

To the fullest extent permitted by law, Eddy Ratty, our partners, affiliates, and service providers shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.

17. Indemnification

You agree to indemnify and hold harmless Eddy Ratty, Shopify, and our partners against any claims or damages arising from your violation of these Terms or misuse of our Services.

18. Severability

If any provision of these Terms is found to be invalid, the remaining sections will remain in full force and effect.

19. Entire Agreement

These Terms of Service, together with our policies, represent the entire agreement between you and Eddy Ratty Official Store.

20. Governing Law

These Terms shall be governed by and construed under the laws of the United Kingdom.
Any disputes shall be resolved in the courts located in London, United Kingdom.

21. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.
Changes will be posted on this page with an updated “Effective Date.”
Your continued use of the Services constitutes acceptance of those changes.

22. Contact Information

Eddy Ratty Official Store
📍 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
📧 info@eddyratty.com

🌍 https://eddyratty.com